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Balkan Holidays has 49 years of experience in providing great value summer holidays and winter holidays and is proud to call itself the specialist Tour Operator to Bulgaria, Croatia, Montenegro, Slovenia and Romania Browse and book online from our website or grab a holiday brochure to see just how great value for money a holiday to Bulgaria, Croatia, Montenegro, Slovenia and Romania can be. For your Financial Protection and Peace of Mind, we are a member of both ATOL and ABTA.
     
 
           
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Mr. Allsop, Golden Sands
The Bulgarian people were very friendly. Golden Sands was beautiful! Would go again.

Mrs. Garner, Borovets
Recommend Borislav Petrov ski instructor to anyone. Especially when it was his first year with English speaking student

Ms. Angelo, Pomorie
The rep in hotel was 1st class. Well done

Mr. Roy Thomson
My name is Roy Thomson and me and my family recently went skiing through Balkan Holidays to Pamporovo in Bulgaria and stayed at the Snezhanka Hotel. We went from the 19th December untill 26th December 2010. The reason for my letter is to tell you that you have a fantastic member of staff in Maria who was our rep. She was polite friendly and professional and unlike many reps I have come across on my travels never made false promises, always did what she said she was going to do and provided excellent local knowledge of the area and the people. She really helped make our Holiday special and gave a very favourable impression of your company. Having worked in a customer service/sales enviroment myself for 20 years I know it is important that posative feedback should be given when someone such as Maria does an excellent Job. She really is a credit too you and I would have no problem in recommending your company on the basis of the service she provided. I hope you will pass on my comments to her as I feel she made a tremendous effort to make our stay so enjoyable. Well done Maria and a big thank you from Roy, Anne, Tom and George

Mr. Pete Lines, St. Konstantin
Having had holidays with you in St Konstantin for the last 10 - 12 years and never having had any problems with flights ( except for the odd hour delay, which is understandable ) I was surprised to find that my return flight to Luton had been cancelled completely. What I would like to do is firstly thank your representative in St Konstantin, Desi, who let me down very gently with the information and then proceeded to work through her lunch break to find me another hotel room for the night and then into the night to keep me informed of progress on the rebooking of the flight. I would also like to thank the rest of the staff in both Golden Sands and London for procuring for me another ticket for the next day (which I am sure was no easy task at such short notice). It is employees like these that makes me come back to Balkan Holidays year after year.

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