Click here for great rates on your airport parking with Holiday Extras. Pre-book to guarantee space and save money on the gate price!

If you pre-book your seating at a cost of £10.00 per adult (£5.00 for children aged 2-12) you will be guaranteed that you can sit together. This service is available on our charter flights to Bulgaria only, and must be booked at least 8 days before departure. You will be informed of your seat number on arrival at check-in. Please note that we are unable to reserve specific seats and the seats reserved maybe across the aisle.

Avoid big queues at the airport and get to the check-in on time. You must get to the airport at least 2 hours before your flight is due to leave. If you don't, the airline could refuse to take you and you will be responsible for any alternative travel arrangements.

Airline Regulations state that women 28 weeks or more into pregnancy at the time of return travel, must have a medical certificate of fitness to travel. Normally after 32 weeks permission to travel is refused.

On all flights advertised in this brochure the allowance is 20 kg per person (15 kg on internal flights), with 5 kg of hand luggage per person (infants not included).
We can not guarantee we will be able to transfer wind-surfs, bicycles, surfboards or other oversized and unconventional luggage to your accommodation. Please make your own arrangements for this or call our reservations department at least 2 weeks before departure to check if the airline will accept the equipment. You should also have insurance for these items and pay the excess luggage charged by the airline. Airlines have strict rules on carrying certain items on the aircraft.
All hand baggage will be x-rayed at the airports, so if you have any odd shaped items, scissors, penknives or toy guns for example, or any sharp objects such as dart or metal nail files, expect to have your bag examined and those items confiscated. Films and camera equipment are safe in hand luggage, but not in the bag you check into the hold.

Guests who leave items of luggage on the plane or in resort should contact the supplier direct or their insurers as Balkan Holidays cannot be responsible for items left or organise for items to be sent back to the UK or Ireland.

You can reserve extra legroom seats from £25.00 return per person. Some extra legroom seats are adjacent to the emergency exits. It is a Civil Aviation Authority requirement that customers aged 14 years and over occupy these seats. For safety reasons, these are only available to passengers who are able bodied and of suitable size. Extension seatbelts can not be provided on emergency exit rows. You must have no medical conditions and, in the opinion of the cabin crew or check-in staff, have the strength and full mobility to open the emergency exit door. Only a limited number of extra legroom seats are available, which can be booked at least 4 weeks prior to departure (valid on charter flights to Bulgaria only).

Unfortunately, flight delays do sometimes occur, these are beyond our control and as a tour operator, we cannot accept liability for any expenses incurred as a result. Under EU Law you are entitled to some compensation from the airline in certain cases, eg; denied boarding or cancellation, full details will be available at EU airports. Please note however that you are not entitled to a full refund of your holiday cost from us in these circumstances. In the event of a delay, we will do our best to help you and ensure that the delay is as short as possible. If a delay exceeds 3 hours, we will provide light refreshments, in the event of a delay exceeding 6 hours, a meal will be provided, and for longer delays exceeding 12 hours, overnight accommodation and meals at appropriate times will be provided. Please note that welfare provided is dependant on airport facilities available at the time. The above is without prejudice to your rights against the airline under the European Denied Boarding Regulations 261/2004.

Servisair's Executive Lounge offers a welcome refuge from airport crowds. A complimentary bar and beverage service is provided with a full range of quality newspapers and magazines, all served by impeccably uniformed staff. This exclusive package is available at selected airports at the bargain price of £20.00 per person. This service is not available to children. Please contact our Reservations Department for more information.
ABC Holiday Extras offer overnight accommodation and airport parking for the duration of your holiday. Prices for hotels and parking are available on request (these services are subject to availability and confirmation at the time of booking and are subject to ABC Holiday Extras booking conditions). Please contact ABC on 0870 844 4000, quoting ref. no. HX258.

Deep Vein Thrombosis – It is well known that long periods of immobility can contribute to the condition of Deep Vein Thrombosis (DVT). There are a few simple steps you can take to reduce susceptibility; drink plenty of water, take on minimal alcohol and move around as much as possible during the flight by doing simply foot and leg exercises. For more information, please see your “Summer Holiday Guide” enclosed with your travel documents.