We welcome any feedback our customers may have about our holidays!
All our customers have the opportunity to fill out a Customer Satisfaction Questionnaire. These questionnaires are then analysed, to help us understand:
what we do well, so we can keep doing it!
areas where we can improve.
Please, spend some time reading some of the comments we have received!
Bulgaria is a beautiful country, whether you need to relax or have a good night entertainment, it caters for everyone and especially families, I would recommend Bulgaria.
Mr. Raven
This was by far the best holiday we have ever had and that includes Turkey, Switzerland, Italy. Poland, Cyprus, Tunisia and many more
Mr. Croana
Just to let you know that we returned from our holiday yesterday and we all had an absolutely amazing time.
None of us had been on this type of holiday before but we would definately go back. The location, hotel, slopes etc were all fantastic! Lots of thanks to Balkan Holidays from all of us.
Mrs. Morgan
Mr. Tide, Sunny Beach
Balkan Holidays staff are amazing, well trained, pleasant, very professional at all times.
Mr. Cunningham, Budva
Just wanted to feedback on holiday we took with you to Aleksander Apartments in Budva. My family really enjoyed the experience - comfortable rooms, friendly and helpful staff, lots to do for the kids. The hotel pool was lovely, the beach and promenade full of interest and old town nice to walk around. We would definitely come back again. Thanks to you and the staff at hotel.
Mr. Free, Bansko
Good accommodation, thank you.
Mr. Clarke, Sunny Beach
Thank you for flight, very helpful and hope to see you again soon.
Mrs. Newman, Sozopol
Excellent hotel Selena Sozopol and excellent food
