We welcome any feedback our customers may have about our holidays!
All our customers have the opportunity to fill out a Customer Satisfaction Questionnaire. These questionnaires are then analysed, to help us understand:
what we do well, so we can keep doing it!
areas where we can improve.
Please, spend some time reading some of the comments we have received!
Just wanted to feedback on holiday we took with you to Aleksander Apartments in Budva. My family really enjoyed the experience - comfortable rooms, friendly and helpful staff, lots to do for the kids. The hotel pool was lovely, the beach and promenade full of interest and old town nice to walk around. We would definitely come back again. Thanks to you and the staff at hotel.
Mr. Cunningham
Mr. Van der Sluis, Albena
Had a thoroughly fantastic holiday. Enjoyed very much by all
Mr. Higgs, Sozopol
Great holiday
Mr. Tony, Sunny Beach
Great holiday, well worth it! Very friendly people around the resort.
Mrs. Angus, Elenite
A very clean and beautiful place.
Mrs. Carol Agnew, Nessebar
We just returned from our 6th holiday with you to Bulgaria. Just had to say thank you for another wonderful holiday. This was our first time at the Mirage Hotel Nessebar, and because it was so good we booked up five days after our return, for next year. Well done Balkans and thank you once again.
