We welcome any feedback our customers may have about our holidays!
All our customers have the opportunity to fill out a Customer Satisfaction Questionnaire. These questionnaires are then analysed, to help us understand:
what we do well, so we can keep doing it!
areas where we can improve.
Please, spend some time reading some of the comments we have received!
Mr. Lorkin, Sunny Beach
I would just like to say what a great time we had on holiday at the Hotel Pomorie. This was our first holiday since my husband has been reliant on a wheelchair and the hotal was great, clean, helpfull, great staff, great food and great people. The airport was very good as soon as we got there they was very helpfull. It was a great place to go, would go again next year. Once again thank you!
Mrs. Reynolds, Nessebar
First time flying, enjoyed very much. Waited 61 years for this experience
Mrs. Paylor
I found that the holiday should be recommended
Mrs. Cook, Varna Area
Good hotel, excellent location. Good staff
Ms. Edwards, Albena
Loved it. In fact on my return home the next day, I re-booked to the same place, same hotel in September. We will return next year.