We welcome any feedback our customers may have about our holidays!
All our customers have the opportunity to fill out a Customer Satisfaction Questionnaire. These questionnaires are then analysed, to help us understand:
what we do well, so we can keep doing it!
areas where we can improve.
Please, spend some time reading some of the comments we have received!
Mrs. Hawthorne, Sunny Beach
The hotel was superbly kept, very clean especially our room (625), the food was excellent with a wide choice of dishes, the staff were friendly and helpful. we will recommend your company and this hotel to our friends and will certainly consider using you again. The flights also were on schedule and smooth. We took one excursion to the blue mountains which was excellent value for money, a memorable day and with a really jolly and helpful tour guide. the resort rep was also informative, helpful and knowledgeable. Thank you for a great holiday.
Mr. Hall, St. Konstantin
Excellent holiday, 18 years in same resort.
Mr. Higgs, Sozopol
Great holiday
Ms. Close, Nessebar
Staff, accommodation, facilities all above expectation. Very impressed
Mrs. Keane, Sunny Beach
First time in Bulgaria but will definitely go again.
