We welcome any feedback our customers may have about our holidays!
All our customers have the opportunity to fill out a Customer Satisfaction Questionnaire. These questionnaires are then analysed, to help us understand:
what we do well, so we can keep doing it!
areas where we can improve.
Please, spend some time reading some of the comments we have received!
We would like to thank everyone at the Hotel Orphee for all their help and kindness when I had my accident on Friday October 9th 2009.
The reception staff, the Balkan Rep and the dining room staff were all great.
We had a great holiday, fabulous country, lovely hotel, super food and wonderful trips.
Mr. Pinkett
Mrs. Williams, Bourgas Area
Price of food/goods, excellent
Mr. Tony, Sunny Beach
Great holiday, well worth it! Very friendly people around the resort.
Mr. Pinkett, Plat
We would like to thank everyone at the Hotel Orphee for all their help and kindness when I had my accident on Friday October 9th 2009.
The reception staff, the Balkan Rep and the dining room staff were all great.
We had a great holiday, fabulous country, lovely hotel, super food and wonderful trips.
Mrs. Edinburgh, Golden Sands
At this was our first holiday to Bulgaria we did not know what to expect but we were pleasantly surprised, loved the Golden Sands resort and would come again.
