We welcome any feedback our customers may have about our holidays!
All our customers have the opportunity to fill out a Customer Satisfaction Questionnaire. These questionnaires are then analysed, to help us understand:
what we do well, so we can keep doing it!
areas where we can improve.
Please, spend some time reading some of the comments we have received!
Ms. Biggs, Sozopol
Fantastic, much better than expected
Ms. Jackson, Elenite
We had a really good holiday and flight. Thank you very much.
Mr. Peters, Golden Sands
Very impressed, good value, would recommend.
Mrs. Pamela Court, St. Konstantin
Having just returned from a great holiday at The Grand Hotel Varna I would
like you to pass on my thanks to the Balkan Rep DESSY
she was very helpful in translating into Bulgarian my diet needs as a
Coeliac so that the restaurants were able to give me Gluten free dishes
Thank you Pamela Court
Mr. williams, Sunny Beach
Excellent holiday, great entertainment team, coming back next year, 5 star!