We welcome any feedback our customers may have about our holidays!
All our customers have the opportunity to fill out a Customer Satisfaction Questionnaire. These questionnaires are then analysed, to help us understand:
what we do well, so we can keep doing it!
areas where we can improve.
Please, spend some time reading some of the comments we have received!
Bulgarian people so lovely and helpful, a pleasure to be in their company.
Mr. Digby
Excellent holiday, 18 years in same resort.
Mr. Hall
We really enjoyed our holiday, and will come again.
Mr. Robinison
Good weather, nice resort & nice hotel
Ms. Weisz
St Konstantin is a very tasteful resort with a perfect location.
Ms. Lupton
An excellent holiday. Fantastic hotel in superb resort. All Balkan Holidays staff have been very efficient and professional
Ms. Simpson
Bulgaria is a beautiful country. Rep from hotel excellent.
Mr. O'Reilly
Had a thoroughly fantastic holiday. Enjoyed very much by all
Mrs. Hayes
Having just returned from a great holiday at The Grand Hotel Varna I would
like you to pass on my thanks to the Balkan Rep DESSY
she was very helpful in translating into Bulgarian my diet needs as a
Coeliac so that the restaurants were able to give me Gluten free dishes
Thank you Pamela Court
Mrs. Pamela Court
