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Advanced Passenger Information


Advanced Passenger Information is also referred to as API or E-Borders.

This information must be submitted 1 month before you travel or at the time of booking, failure to supply the correct information could result in you being refused travel upon arrival at the airport.

API information is required for the following airlines:

  • EasyJet
  • Jet2
  • Thomson Airlines
  • Wizz Air
  • Monarch
  • British Airways
  • Norwegian
  • Ryanair
  • Thomas Cook Airlines
  • Croatia Airlines
  • Montenegro Airlines
  • Adria Airways
  • Bulgaria Air

If you are flying with any of the following airlines, you are not currently required to provide API information:

  • Balkan Holidays Air

The e-Borders Initiative

To help improve security at the UK borders, the UK Home Office has implemented "e-Borders" programme. The function of e-Borders will be to collect specific data of every person that crosses our border controls. Balkan Holidays are legally required to collect and pass this specific data to the UK Border Agency. For more information please visit E-borders web site. Please supply this information for all passengers listed below, including children and infants, from the travel documents that will be used for this journey 1 month before departure. If this information is incomplete, inaccurate or does not match the document presented on the day of travel, you will not be allowed to board your flight!

What is Advanced Passenger Information?

Advance Passenger Information/API refers to specific passport information including:

  • passport number
  • passport issue date
  • country which issued your passport
  • passport expiry date
  • given names (as they appear on the passport)
  • last name
  • gender
  • date of birth
  • nationality

What We Do with This Information?

Balkan Holidays will only provide the necessary government authorities with the required and relevant information.

How Can I Submit My Advanced Passenger Information?

We recommend that you give us this information as soon as you book your holiday or as soon as possible afterwards.

You can add your Advance Passenger Information online using our Manage My Booking system and make sure that the information is completed 1 month before you travel.

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Why book with Balkan Holidays   Help   Holiday Information  
Mr. Wrigley, Golden Sands
First time traveling with your company for my wife and myself. Cannot fault the professionalism and attention to detail your holiday provides to make sure your customers receive the best service available thus making our first trip with yourselves enjoyable and relaxing, would highly recommend to anyone wanting value and service at highly competitive prices.

Mr. Hall, Sunny Beach
This was our first experience of Bulgaria and we have been well impressed. The hotel was spotlessly clean, the food was plentiful, varied and of high quality. The staff were extremely helpful and the rep in resort was excellent. We will most certainly recommend Balkan Holidays to our friends.

Mrs. White, Bol
Thank you for the most efficient/well organised holiday we have ever experienced. The transfers in particular went very smoothly (ferry & taxis involved) as we were staying on Bol. We were so impressed !! Even the transfer driver paid the ferry fee and the pick up times were met exactly. We wish to recommend Balkan Holidays to anyone travelling to Croatia and would like to thankyou once again for a brilliant holiday.

Mr. Williams, Bansko
Fantastic holiday, great location, staff and service. Looking forward to the next one.

Mrs. Doherty, Sunny Beach
Highly recommend Sunny Beach. Ivana Palace excellent, very good staff.

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