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Balkan Holidays Reservations - 0845 130 1114

 




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  • Located in Southeastern Europe, bordering the Adriatic Sea, between Bosnia, Herzegovina, and Slovenia.
  • Population is about 4,500,000
  • Area 21,829 square miles
  • Capital: Zagreb (1 mln)
  • Number of islands: 1,185 (66 inhabited)
  • Important dates: 1 Jan - New Year's Day; 11 and 12 April - Easter, including Easter Monday; 1 May - Labour Day; 10 June - Corpus Christi (Movable feast); 22 June - Anti-Fascist Resistance Day; 25 June - Statehood Day; 5 August - Victory Day and National Thanksgiving Day; 15 August - Assumption; 8 October - Independence Day; 1 November - All Saints' Day; 25 and 26 December - Christmas Holidays.
Resident Representatives
Contact details for your representative are shown on your holiday itinerary. A Balkan Holidays appointed representative will meet you at the airport on your arrival and introduce you to your resort at Welcome Meeting soon after. A notice board on the foyer of your hotel will give details of the representative's visiting hours, information about the resort and its facilities, sights of special interest and your homewards journey. All excursion should be booked through you representative, who can recommend those of particular interest and value, and must be paid for in cash or occasionally credit cards. We can accept no responsibilities for excursions which are not booked through you rep.
 
Money, Currency Exchange, Banks

The official currency is the Kuna (plural; Kune) (K) divided into 100 Lipa. There are 1, 2, 5, 10, 20, 50 Lipa coins, 1, 2, 5 and 25 Kuna coins and 5, 10, 20, 50, 100, 200, 500 and 1,000 Kuna banknotes.

Foreign currencies can be exchanged at banks, exchange offices, post offices and at most tourist agencies, hotels and camping grounds. Banking hours are 7 a.m. to 7 p.m. from Monday to Friday. On Saturdays banks are open until 1 p.m. In the larger cities some banks are also open on Sundays. Credit cards: Most hotels, restaurants and shops accept credit cards (American Express, Diners Club, Eurocard/Mastercard, Visa, Sport Card International). Cash dispensing machines are ubiquitous

Exchange rate is not fixed and fluctuates within 1-2%. Scottish notes are not accepted. Please, note that old or marked notes and coins are not accepted. Travellers cheques carry higher commission. Check the current exchange rate on Yahoo! Finance Converter.

 
Meals and Drinks

Your holiday invoice will state whether the arrangement is based on accommodation only (AO), self catering (SC), bed and breakfast (BB), half board (HB) or all inclusive (AI).

Although there is some slight variation, meal times are usually as follows:
- Breakfast - 07.30 to 10.00
- Dinner - 18.00 to 22.00

Cuisine
Let's start out with hors d'oeuvres: Dalmatian "prsut", the dark, smoked ham, Slavonian sausages, paprika flavoured salami (kulen), and excellent domestic cheeses (notably that from the island of Pag).

"Purica z mlincima" is a traditional Zagorje festival dish. Another dish from Hrvatsko Zagorje is "strukli" - cooked pastry filled with cheese.

On the Adriatic, some 3675 kinds of fish which can be grilled, fried or cooked in olive oil, await you. "Brodet", a dish made of several kinds of fish, deserves special attention. Another Dalmatian specialty is "pasticada": beef with strips of bacon. Croatia is also known for its excellent wines, and viticulture has a very long tradition in Croatia.

 
Hotel and Resort Facilities
All hotel and resort facilities which are open to the general public (swimming pools, discos, nightclubs health centres, saunas, etc.) are chargeable on the spot - even for residents of the hotel - unless otherwise specified in the brochure/web site. There is also a small charge for the use of all public toilets, even in hotels.
 
Voltage
Voltage of city power grid – 220V, frequency 50HZ
 
Religious Information
Mostly Christians of which 77% are Roman Catholic, 11% are Orthodox Christians and 1% are Muslims. Other religious minorities include Protestants, Greek or Uniate Catholics and a small number of Jews.
 
Getting Around

If you can get where you're going by ferry, then do it - cruising among the islands of the Adriatic certainly beats sitting on a bus, no matter how cheap or fast it is. Jadrolinja ferries ply the waters between Dubrovnik and Rijeka. If you buy a ticket for the whole trip, you can stop off as many times as you want for up to a week each time. Other ferries run between Pula, Mali Losinj and Zadar, and to most of the larger islands.

Croatia Airlines has regular flights from Zagreb to Brac, Dubrovnik, Pula, Split and Zadar. The country's excellent bus network is far-reaching and reasonably priced. Trains are cheaper and more comfortable than the bus, but also a lot slower.

 
Medical Attention
Foreign tourists do not pay for medical services if the Health Care Convention was signed between Croatia and the country they come from. Expenses of health services provided to persons coming from the countries with which the Health Care Convention was not signed are charged directly to users according to the price list. There are hospitals and clinics in all the major towns, and health centers, as well as pharmacies, in all the smaller places. For patients whose lives are in danger, there is emergency transport by air(helicopter) or sea (speedboat).

 
Car Hire
Taxi service exists in all towns and tourist places. Car hire exists in all towns, tourists centres and airports. Drive on the right side of the road. The spectacular Adriatic highway from Italy to Albania runs along the steep slopes of Croatia's coastal range, and is one of the most exciting drives in the world.
 
Safety Deposit Boxes
Most hotels have the facilities to hold small valuable items at the reception or in the room, for you during your holiday.
 
Postal Service
Post Offices are open from 7 a.m. to 7 p.m., and on Saturdays until 1 p.m. There are Post Offices in the larger cities which are open until 10 p.m. in the summer. Postage stamps are sold in Post Offices and at newsstands.
Public telephones can be used only with phone cards, which can be purchased in Post Offices and at newsstands, in hotels and tourist complexes.
 
Linen Change
In the hotels, bed linen is normally changed weekly and towels every 3-4 days. Please inform your rep if linen change is less frequent.
 
Cot hire & Baby supplies
We strongly recommend that parents take supply of baby food, powdered milk and nappies with them as it is sometimes difficult to obtain these locally.
 
Important Telephone Numbers
  • International dialing - 385
  • Ambulance - 94
  • Fire-service - 93
  • Police - 92
  • Assistance on the roads 987
    987@hak.hr (If you are calling from outside of Croatia or using a mobile phone dial +3851 987)
  • General information - 981
  • Information about local and district telephone numbers - 988
  • Information about International telephone numbers - 902
  • Weather forecast and road conditions - 060 520 520.
 
Formalities
British citizens do not require visas for stay up to 3 months. (If you hold travel documents or passports of other nationalities, you should check with the respective consulates whether a visa is required). For any further travel advise please check with the Foreign & Commonwealth Office website.
Any problems should be reported to our representatives in the holiday centres immediately so that they can be dealt with whenever possible on the spot. There is a number on your itinerary that can be reached 24 hours a day (answerphone), or your hotel will have list of times when your representative will be available in person.
If you are booked on a flight only basis it is essential that you confirm your return flight with your Balkan Holidays representative twenty-four hours before your return flight.

 

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