Be safe in the knowledge that help is on hand 24-7
Balkan Holidays Representatives
Balkan Holidays have 46 years of experience of providing resort representative services to our valued clients. Our holiday representatives are highly trained, friendly and on hand 24 hours a day to ensure that you have a truly enjoyable holiday. All of our holiday representatives are local to the resorts in which they work so we can guarantee that you are receiving the best information when it comes to local knowledge and levels of customer service. Many of our representatives work for us year after year so they are extremely experienced and know exactly what makes a truly memorable holiday experience.
For Summer 2010, the average score for the service provided by Balkan Holidays Representatives was 98% satisfaction rating, this just shows that the in resort service provdied by Balkan Holidays and its representatives is unrivalled.
The day after your arrival you are invited to a Welcome Information meeting where you can meet your dedicated Balkan Holidays Representative and receive the following
* Resort Holiday information put together by our team of resident holiday resort experts
* Emergency contact information for your holiday resort
* Information to help you plan your holiday – weather reports, resort maps, ideas for days out including a tailor made excursion programme along with other useful information
* Information when your Balkan Holidays Representative will be visiting your hotel or apartment
Mrs. Mansfield, Porec
All in all a very good holiday. Could not fault light or accommodation. Would recommend to anyone.
Mrs. McCubbin, Golden Sands
No complaints. Excellent holiday
Mrs. Gray, Pamporovo
The ski instructor was brilliant. She should be used as an example to show other instructor how well it should be done
Mrs. Storey, Albena
I would like to bring to your attention the fact of how impressed I have been with the excellent service I received whilst on holiday by one of your Balkan Reps. My daughter Jasmine was taken ill and Balkan Rep Tatyana Demerdjieva stepped in and gave us help advice and assistance over and above the call of duty.Tatyana made us feel secure in the knowledge that she was available even on days off if we needed her assistance, even during the night if we needed her. She is the best holiday Representative that we have ever met in all the holidays we have had. Thanks Tanya, thanks Balkan.