Be safe in the knowledge that help is on hand 24-7
Balkan Holidays Representatives
Balkan Holidays have 46 years of experience of providing resort representative services to our valued clients. Our holiday representatives are highly trained, friendly and on hand 24 hours a day to ensure that you have a truly enjoyable holiday. All of our holiday representatives are local to the resorts in which they work so we can guarantee that you are receiving the best information when it comes to local knowledge and levels of customer service. Many of our representatives work for us year after year so they are extremely experienced and know exactly what makes a truly memorable holiday experience.
For Summer 2010, the average score for the service provided by Balkan Holidays Representatives was 98% satisfaction rating, this just shows that the in resort service provdied by Balkan Holidays and its representatives is unrivalled.
The day after your arrival you are invited to a Welcome Information meeting where you can meet your dedicated Balkan Holidays Representative and receive the following
* Resort Holiday information put together by our team of resident holiday resort experts
* Emergency contact information for your holiday resort
* Information to help you plan your holiday – weather reports, resort maps, ideas for days out including a tailor made excursion programme along with other useful information
* Information when your Balkan Holidays Representative will be visiting your hotel or apartment
Ms. Atlee, Dubrovnik
The holiday was a delight with everything running very smoothly. Hotel and staff most pleasant
Mrs. Shields, Varna Area
Varna (and Bulgaria) is an excellent place for anyone to visit. Very friendly and helpful people
Mrs. Walker, Pamporovo
Very pleased with the hotel room, kept very clean by the maid. Excellent ski instruction with Maria & the ski school. Good flights, service & aircraft. Will be back next year same time, hotel & resort.
Mrs. O'Donoghue, Sunny Beach
Enjoyable holiday will go again.