Follow us for the latest holiday offers and news direct from the resorts
Be safe in the knowledge that help is on hand 24-7
Balkan Holidays Representatives
Balkan Holidays have 46 years of experience of providing resort representative services to our valued clients. Our holiday representatives are highly trained, friendly and on hand 24 hours a day to ensure that you have a truly enjoyable holiday. All of our holiday representatives are local to the resorts in which they work so we can guarantee that you are receiving the best information when it comes to local knowledge and levels of customer service. Many of our representatives work for us year after year so they are extremely experienced and know exactly what makes a truly memorable holiday experience.
For Summer 2010, the average score for the service provided by Balkan Holidays Representatives was 98% satisfaction rating, this just shows that the in resort service provdied by Balkan Holidays and its representatives is unrivalled.
The day after your arrival you are invited to a Welcome Information meeting where you can meet your dedicated Balkan Holidays Representative and receive the following
* Resort Holiday information put together by our team of resident holiday resort experts
* Emergency contact information for your holiday resort
* Information to help you plan your holiday – weather reports, resort maps, ideas for days out including a tailor made excursion programme along with other useful information
* Information when your Balkan Holidays Representative will be visiting your hotel or apartment
Ms. Armstrong, Pamporovo
Snow shack staff superb. The ski instructor was wicked.
Mr. Newman, Pamporovo
It was our first skiing holiday to Bulgaria and we joined the beginners class to learn to ski. We can both say that the holiday was fantastic and we expect to come many times more.
Ms. Hart, Bansko
Skiing instructor was first class and did an excellent job
Mrs. Russel-Wong, Albena
Booking a holiday through Balkan Holidays is excellent service. Very prompt deliver of tickets, etc
Ms. Shaw, Pamporovo
I would very much like to thank you for a wonderful holiday, we really needed it and certainly feel better now. We all thoroughly enjoyed it and will re-book for next winter.