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Room 1
age 0-17

Our Customer Reviews

We welcome any feedback our customers may have about our holidays!

All our customers have the opportunity to fill out a Customer Satisfaction Questionnaire. These questionnaires are then analysed, to help us understand:

  • what we do well, so we can keep doing it!
  • areas where we can improve.

Please, spend some time reading some of the comments we have received!

See Reviews for:

  • "Thank you for a good holiday"
    Mr. Sanderson
  • "Lovely holiday, enjoyed every minute. Great for all ages-Great scenery, friendly people- Highly recommend it"
    Ms. Stokes
  • "Hotel Cavtat was the perfect setting for my holiday which I enjoyed so much. Everything about this holiday was excellent. Thanks Balkan for a great package."
    Mrs. King
  • "Very peaceful resort. Hotel and resort very clean and quiet (excellent)"
    Mr. Miller
  • "The holiday location was fantastic. The hotel was excellent. Top service. You could not want a better time"
    Ms. Bristol
  • "An excellent location. We felt the hotel description in the brochure undersold itself. Monarch airlines leg space was appreciated. A brilliant holiday!"
    Mrs. Hayes
  • "Croatia is a wonderful holiday destination. This is our 10th visit and we are already booked again for September with Balkan Holidays UK Very good holiday. Perfect!"
    Mrs. Paterson
  • "Overall we had an excellent-relaxing hotel stay in Croatia. Hotel Croatia was superb"
    Mr. Basildon