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Room 1
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Our Customer Reviews

We welcome any feedback our customers may have about our holidays!

All our customers have the opportunity to fill out a Customer Satisfaction Questionnaire. These questionnaires are then analysed, to help us understand:

  • what we do well, so we can keep doing it!
  • areas where we can improve.

Please, spend some time reading some of the comments we have received!

See Reviews for:

  • "First Class Hotel"
    Mrs. Graham
  • "We really enjoyed the holiday. Hotel + weather great, people friendly. Dubrovnik + Croatia, beautiful."
    Ms. Chivers
  • "The holiday was a delight with everything running very smoothly. Hotel and staff most pleasant"
    Ms. Atlee
  • "Everything went smoothly. A wonderful holiday"
    Mr. Maltby
  • "Balkan were outstanding from start to finish. You're a credit to the travel industry"
    Mrs. Ross
  • "An excellent hotel in a great location."
    Ms. York
  • "Lovely city. Very enjoyable holiday"
    Ms. Aidan
  • "I am 73 and my wife is 60. We do not want to be 'on the go' all the time. To have accomodation that allows for a certain 'home from home' lifestyle where one can spend the day, is a great benefit. Thank you"
    Mr. Atkinson