WIN £150 to use on your next Bulgaria Holiday
Room 1
age 0-17

Our Customer Reviews

We welcome any feedback our customers may have about our holidays!

All our customers have the opportunity to fill out a Customer Satisfaction Questionnaire. These questionnaires are then analysed, to help us understand:

  • what we do well, so we can keep doing it!
  • areas where we can improve.

Please, spend some time reading some of the comments we have received!

See Reviews for:

  • "We would like to thank everyone at the Hotel Orphee for all their help and kindness when I had my accident on Friday October 9th 2009. The reception staff, the Balkan Rep and the dining room staff were all great. We had a great holiday, fabulous country, lovely hotel, super food and wonderful trips."
    Mr. Pinkett
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