How to Get Support in Resort

When you check-in at the airport, your bags will be weighed to ensure they do not exceed your allocated luggage allowance. Details of the luggage allowances permitted for the carriers used by Balkan Holidays can be found by clicking here. Please read your Balkan Holidays Invoice carefully to establish which carrier you are flying with prior to travelling.

In the event that you exceed your allowance, you will be required to pay an excess baggage charge, for each kg over your allowance. If you think you may exceed your luggage allowance and you are travelling on a Balkan Holidays Charter flight to Bulgaria, you can pre-book extra kilos by clicking here.