How to Get Support in Resort

HOW TO GET SUPPORT IN RESORT

Your Balkan Holidays Representatives are available 24/7 for your support and advice. Face to face time may be reduced in some resorts and properties but you can contact our team online at any time. Please also check your hotel for a Balkan Holidays Folder or Noticeboard for information regarding the visiting times of the representatives and for all the important information for your stay. Whatsapp / Message or call your Resort Team on:
 

Bansko  +359 888 144 412 Borovets  +359 888 930 29 28 Pamporovo  +359 887 730 29 28

WHAT TO DO IF YOU DEVELOP COVID-19 SYMPTOMS ABROAD OR NEED MEDICAL ASSISTANCE

If you or a member of your family feel any Covid-19 related symptoms, stay in your room (including all members of the family/room companions) and advise the hotel reception, Balkan Holidays emergency number (resort numbers are above) and your insurance.

HOW CAN I BOOK AN EXCURSION OR EVENT

Representatives will provide information in an arrival envelope or booklet for you, you can reserve your place using the whatsapp number and your representative will take care of your booking. Alternatively you can see them in the resort at the times on their noticeboard or Balkan Holidays Folder.