Guests who leave items of luggage on the plane or in resort should contact the supplier directly or their insurers.
Balkan Holidays cannot be responsible for items left and can not organise for these items to be sent back to the UK or Ireland.
If you discover that items have gone missing, after you have reclaimed your luggage, you must:
Report the loss to the airlines handling agent at the arrival airport, who can normally be found in the baggage reclaim. Fill out a Property Irregularity Report (PIR), ensuring you list all the lost items.
The PIR form can then be used to make an insurance claim, through either your travel insurance company or airline. Claims must be made in writing within 7 days of the loss.
The Foreign & Commonwealth Office have up-to-date advice on staying safe and healthy abroad.
For more on security, local laws and the latest travel information, visit the FCO
Travel Aware website or view our guide to Travel Advice and Safety.
The advice can change so check regularly for the latest updates.