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Privacy Policy

In order to process your booking and keep you informed of any relevant information relating to your booking, and to ensure that your travel arrangements run smoothly and meet your requirements we need to collect certain personal details from you.

These can include the names and addresses of any party members, credit/debit card and any special needs/dietary requirements. We must pass the information on to the relevant suppliers of your travel arrangements such as airlines, hotels, transport companies and credit/debit card companies, which may be outside the European Union.

We will not however, pass any information onto any persons that are not responsible for any part of your travel arrangements.This applies to any sensitive information that you give us such as details of any disabilities or dietary requirements. We take full responsibility for ensuring that proper security measures are in place to protect your information.

We may use the information provided by you to contact you about your holiday or to inform you about details of other products and services offered by us. If you believe that we may be storing incorrect details relating to you, please e-mail our webmaster and we will correct them as soon as possible.

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Please be aware we may collect general information of your activities while you are on our website such as pages you have read and time spent reading, however, we cannot identify you personally through any of this information. We may also use this information to show you relevant ads on third-party websites. We will not directly share any of your information we collect with these websites. We use technology provided by third-party vendors such as Google that use cookies to transfer data necessary to allow those ads. If for any reason you do not wish for your cookie information to be used to show these relevant adverts you may choose to opt out by visiting the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.


 

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Mr. Muller, Borovets
Our holiday lived up to our expectations and was very enjoyable first skiing holiday for all of us. Our ski instructor (Borislav/Bobby) was excellent.

Mr. Bott, Borovets
This was our first family skiing holiday and we had a great time. We all had great instructors and the reps were friendly and helpful. Thanks very much.

Mr. Sonerson, Golden Sands
This was excellent value for money. Hotel and staff were brilliant.

Mrs. Millespie, Sunny Beach
Most enjoyable holiday. Over too quickly.

Mr. Fox, Pamporovo
Great flight with Balkan Holidays, will definitely come again if money is ok

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