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In order to process your booking and keep you informed of any relevant information relating to your booking, and to ensure that your travel arrangements run smoothly and meet your requirements we need to collect certain personal details from you.

These can include the names and addresses of any party members, credit/debit card and any special needs/dietary requirements. We must pass the information on to the relevant suppliers of your travel arrangements such as airlines, hotels, transport companies and credit/debit card companies, which may be outside the European Union.

We will not however, pass any information onto any persons that are not responsible for any part of your travel arrangements.This applies to any sensitive information that you give us such as details of any disabilities or dietary requirements. We take full responsibility for ensuring that proper security measures are in place to protect your information.

We may use the information provided by you to contact you about your holiday or to inform you about details of other products and services offered by us. If you believe that we may be storing incorrect details relating to you, please e-mail our webmaster and we will correct them as soon as possible.

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Please be aware we may collect general information of your activities while you are on our website such as pages you have read and time spent reading, however, we cannot identify you personally through any of this information. We may also use this information to show you relevant ads on third-party websites. We will not directly share any of your information we collect with these websites. We use technology provided by third-party vendors such as Google that use cookies to transfer data necessary to allow those ads. If for any reason you do not wish for your cookie information to be used to show these relevant adverts you may choose to opt out by visiting the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.


 

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Mrs. Wallace, Sunny Beach
Very impressed with standard of entertainment for children. I would really recommend Sunny Beach Bulgaria to any family. Will take my own grandchildren soon.

Mr. Pete Lines, St. Konstantin
Having had holidays with you in St Konstantin for the last 10 - 12 years and never having had any problems with flights ( except for the odd hour delay, which is understandable ) I was surprised to find that my return flight to Luton had been cancelled completely. What I would like to do is firstly thank your representative in St Konstantin, Desi, who let me down very gently with the information and then proceeded to work through her lunch break to find me another hotel room for the night and then into the night to keep me informed of progress on the rebooking of the flight. I would also like to thank the rest of the staff in both Golden Sands and London for procuring for me another ticket for the next day (which I am sure was no easy task at such short notice). It is employees like these that makes me come back to Balkan Holidays year after year.

Mr. Brian, Sunny Beach
An excellent week in a fabulous hotel with excellent flights

Mr. Matthews, Bansko
I really enjoyed my holiday and hope to come back soon.

Ms. Maura, Nessebar
Excellent value for money. Will definitely return to Balkans and will recommend holiday to friends/family

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