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Holiday Information

With over 49 years of experience in providing specialist holidays to Bulgaria, Croatia, Slovenia, Romania and Montenegro we are delighted that you have chosen or thinking to choose Balkan Holidays. Whether you are Skiing or Snowboarding, taking a Summer Beach Holiday, taking a Flight Only with us or simply staying in one of our extensive range of Low Cost Hotels we are sure you will have a great holiday with us.

We have put together the information below to provide you with all the necessary information you may need before you go on holiday, whilst  you are on holiday and upon your return.

We simply ask that you explore the links below before you travel and should you have any further questions please do not hesitate to contact our reservations department, either by telephone or by email.

Once you arrive in resort you will be welcomed and looked after by our team of experienced Balkan Holidays Representatives.

You can also download a pdf version of our holiday guides for Summer Holidays and Winter Ski and Snowboard Holidays which you can print and take with you, or save to a smartphone or laptop for easy reference whilst on holiday.

Booking Conditions Winter 2014 / 2015
Booking Conditions Summer 2015
Booking Conditions Summer 2016

Holiday Information Topics
Before You Travel
Our Flights And Flying With Us
At The Airport
Travelling With Children
Whilst You Are On Holiday
What's Included And Not Included
Health Concerns
Amending Or Cancelling Your Holiday
Disabled Customers
On Your Return


Why book with Balkan Holidays   Help   Holiday Information  
Mr. Knott, Bansko
All reps in resort did a fantastic job of keeping us all entertained. But special mention to our entertainments rep, Kelly, she was fantastic.

Mr. Kerry, Pamporovo
Pamporovo is improving vastly and everything about it is getting better.

Mr. Payne, Nessebar
The food and beverage restaurants and bar quality was always the highest standard and it was en enjoyable experience to visit them. We were also very pleased with the variety offered. The staffs in all areas were caring and professional in their approach to all that they were asked to do and genuine in their approach and interaction with all guests. The hotel and grounds were remarkably clean and hygienic with cleaning seemingly to be a very high priority. The entertainment team were so energetic, fun and throughly nice people who all were so professional. We did have a great holiday and I am certain that we will be back.

Mrs. Baker, Bansko
Wonderful bath robes in hotel and great swimming pool and sauna.

Ms. Danty, Sunny Beach
Very enjoyable, thank you.

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