Mrs. Dorothy Lawson, Sunny Beach
I have just returned from my 10 day holiday in Bulgaria through Balkan Holidays and would like to thank you and your team for helping make it such a fantastic holiday. My husband and I were very impressed with the Balkan team last year hence the reason for deciding to book with Balkan again this year and we were not disappointed. I found you and your team to be most courteous and helpful whenever I had reason to ask questions prior to our departure and got the feeling that nothing was too much trouble in answering any of my queries. My mind was put at ease as quickly as you possibly could and I left for my holiday with all the knowledge and information I thought I would need.
On arrival at Bourgos Airport your representative was easily seen and again, extremely helpful and friendly which set us off on good trend for a good holiday. Our accommodation was at the Klisura Hotel (again where we stayed last year) and we were greeted very warmly and were remembered from the year before which delighted us. Sadly all too soon our 10 days were up however again your team were at the hotel at the time specified to transport us back to Bourgos Airport for our departure home.
I have taken the time to write as I would like to be given the opportunity of thanking you all for helping to ensure we had a great holiday. I can certainly assure you that my husband and I will not hesitate in booking through Balkan Holidays again and will be happy to recommend you at every opportunity.
Thank you once again for the assistance, kindness and professionalism shown at all times which helped to make a very memorable and happy holiday.
Mr. McBride, Albena
Another great holiday in Albena (9th). Easy online booking and getting loyalty discounts and always someone very helpful on the other end of the phone when you call. Thank you!
Mr. Newman, Pamporovo
It was our first skiing holiday to Bulgaria and we joined the beginners class to learn to ski. We can both say that the holiday was fantastic and we expect to come many more times.
Mrs. Watts, Sunny Beach
The staff + cleanliness of the Ivana Palace Hotel was excellent and bar staff very friendly.
Ms. Devenny, Golden Sands
Did not know what to expect as we had not been to Bulgaria before. We was really surprised it was a really good holiday, would come back again.