Mrs. Michelle Rimmington, Pamporovo
Thank you so much for providing such a great family skiing holiday in Pamporovo, Bulgaria in March of this year. We travelled with Balkan Holidays on 23 March and stayed at the Hotel Orlovetz and had a fantastic holiday.
It was the first time we had booked with Balkan after being recommended to you by a neighbour and I can assure you we will be booking with you again next year.
This ski holiday was the first time we had skied with our children, aged 8 and 5, and we were impressed with the arrangements you had in place to cater for them as they had a ball. Our ski instructor 'Denko' was just fantastic and made the days and lessons great fun and enjoyable. The staff in ski hire shop were always helpful and last but not least Ellie in the Kindergarten was just great with our daughter Sienna when she wasn't skiing. We genuinely felt the Balkan team at Pamporovo went out of their way to be helpful and wanted us to have a great holiday.
Acknowledgement must also go to our hard working hotel representative Danko and Salvie who again are both a credit to your company. They went out of their way to provide information and advice and were just what you would hope a representative would be.
We have only ever skied in France previously but really feel Bulgaria has so much to offer and we look forward to visiting again.
We were originally booked into Hotel Pamporovo but you had to change our hotel as it was the end of season and I am so glad this happened as on reflection Hotel Orlovetz was just fantastic and worth in future paying that little bit more in terms of what they provided.
We have recommended Balkan Holiday to friends who weren't sure about Bulgaria but who I am sure will now consider based on our recent experience. Hopefully we will be going back to Pamporovo with Balkan next year so keep up the great work.
Thank you once again for a great holiday, with good facilities at a good price we had a fantastic time.
Our kids really enjoyed the kids club in the Globus Hotel. We enjoyed Balkan Holidays entertainment programme in the Globus Hotel.
Mr. Philips, Bansko
Ski instructor Deyane Excellent. Please press on comments to him.
Mr. Walton, Borovets
Would just like to say a big thank you to our hotel rep and the ski instructor. They were excellent.