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Often descriptions of hotels and resorts include mention of sport and entertainment, but the availability of these and other resort amenities can sometimes be influenced by weather conditions and the number of visitors - particularly at the beginning and end of the season.

Please note that swimming pools are open to all guests of the particular resort and the use of sun beds and umbrellas is often subject to a local charge even for hotel residents.
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Mr. Grey, Dubrovnik Riviera
 The food in the hotel was fine, the staff was very friendly in the restaurant, and I want to single out Katerina Fusic, who was always very attentive and sociable, making us feel welcome. A very good amabassador, I will write to the manager.The animation team was very good, my daughter Vivien had a great time at the Kids club. Thank you

 Mr. Redford, Sozopol
 Thank you for a great holiday, we did not want to leave.

 Mr. Nicolaas, Albena
 Our rep in Albena, Nicolai was wonderful. Could not be faulted

 Mr. Walker, Lake Bohinj
 Our holiday was to Lake Bohinj, Hotel Jezero for 10 days, ending on 2nd July 2011. We flew with Adria Airways both ways and the flights were excellent, on time, very comfortable planes (CRJ 900), plenty of luggage allowance and in flight snacks/drinks provided. We were half board at the Hotel Jezero on the Lake side. We were going to do some walking and the Jezero was a very good base for this activity. The room was very comfortable, Hotel Facilities very good, good choice of food. The local people were friendly and helpful and in general we had an excellent holiday and would not hesitate in coming back to the Jezero.

 Mr. Pete Lines, St. Konstantin
 Having had holidays with you in St Konstantin for the last 10 - 12 years and never having had any problems with flights ( except for the odd hour delay, which is understandable ) I was surprised to find that my return flight to Luton had been cancelled completely. What I would like to do is firstly thank your representative in St Konstantin, Desi, who let me down very gently with the information and then proceeded to work through her lunch break to find me another hotel room for the night and then into the night to keep me informed of progress on the rebooking of the flight. I would also like to thank the rest of the staff in both Golden Sands and London for procuring for me another ticket for the next day (which I am sure was no easy task at such short notice). It is employees like these that makes me come back to Balkan Holidays year after year.
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