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WHERE AM I? HOLIDAY INFORMATION LUGGAGE
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Excess Baggage
 

When you check-in at the airport, your bags will be weighed to ensure they do not exceed your allocated luggage allowance. Details of the luggage allowances permitted for the carriers used by Balkan Holidays can be found by clicking HERE. Please read your Balkan Holidays Invoice carefully to establish which carrier you are flying with prior to travelling.

In the event that you exceed your allowance, you will be required to pay an excess baggage charge, for each kg over your allowance. If you think you may exceed your luggage allowance and you are travelling on a Balkan Holidays Charter flight to Bulgaria,  you can Pre-book extra kilos by clicking HERE.

Holiday Information Topics
Before You Travel
Our Flights And Flying With Us
At The Airport
Luggage
Travelling With Children
Whilst You Are On Holiday
What's Included And Not Included
Health Concerns
Accommodation
Amending Or Cancelling Your Holiday
Disabled Customers
On Your Return

 

 
     
 
           
Why book with Balkan Holidays   Help   Holiday Information  
Mr. Roy Thomson
My name is Roy Thomson and me and my family recently went skiing through Balkan Holidays to Pamporovo in Bulgaria and stayed at the Snezhanka Hotel. We went from the 19th December untill 26th December 2010. The reason for my letter is to tell you that you have a fantastic member of staff in Maria who was our rep. She was polite friendly and professional and unlike many reps I have come across on my travels never made false promises, always did what she said she was going to do and provided excellent local knowledge of the area and the people. She really helped make our Holiday special and gave a very favourable impression of your company. Having worked in a customer service/sales enviroment myself for 20 years I know it is important that posative feedback should be given when someone such as Maria does an excellent Job. She really is a credit too you and I would have no problem in recommending your company on the basis of the service she provided. I hope you will pass on my comments to her as I feel she made a tremendous effort to make our stay so enjoyable. Well done Maria and a big thank you from Roy, Anne, Tom and George

Mrs. Loveday, Sunny Beach
Another fabulous holiday in Bulgaria. Thank you.

Mr. Digby, St. Konstantin
Bulgarian people so lovely and helpful, a pleasure to be in their company.

Mr. Brown, Pamporovo
A good value ski holiday offering a very satisfactory level of service

Mr. Whitley, Pomorie
I found the holiday to be a great experience. I would like to return to Bulgaria again in the future

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