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Current Vacancies with Balkan Holidays
At Balkan Holidays, we are always interested in talking to talented individuals who want to make a real difference to the company and enhance the holiday experience of our valued clients.

If you feel that you have the required experience and if you would like us to keep your details on record in case any new opportunities arise please send your CV in English along with a detailed covering letter to jobs@balkanholidays.co.uk

Current Vacancies:

Temporary Reservations Consultant April - Mid September

We are looking for Temporary Reservations Staff with travel or call centre experience. Potential candidates must have excellent communication and customer service skills, be able to work well within a team and should be computer literate.Candidates should be flexible and able to work weekends and bank holidays at short notice.

Must be Fluent in English.

The main duties will be to sell holidays over the telephone to both travel agents and direct clients and assisting with any pre-departure queries our valued clients may have.

 Key Skills required

  • Travel or Call Centre experience preferred
  • Excellent customer service and communication skills
  • Self-motivated and able to work under pressure
  • PC Literate
  • Highly sales motivated
  • Excellent communication skills
  • Strong customer focus striving to exceed customer expectations
  • Highly numerate with an excellent attention to detail
  • Pro-active problem solver and takes ownership for own performance and development
  • Ability to work fully flexible shift patterns, supporting; events, weekends, bank holidays

To apply for this position please email or post a covering letter and your CV to:

Tsvetina Masters
Reservations Manager
Balkan Holidays London
19 Conduit Street,
Sofia House,
London
W1S 2BH

res@balkanholidays.co.uk    

Children's Representative - Hotel Fenix, Sunny Beach, Bulgaria

Balkan Holidays Partners is currently recruiting for Children's Representative to be based in its Kids Club at Hotel Fenix and be responsible for ensuring that family holidays run without problems and are an enjoyable experience for both adults and children. The main role of the job is to organise a varied and interesting programme of activities for both large and small groups of children within a safe environment

You will be involved in organising a varied, stimulating, challenging and fun timetable of activities both inside the children's clubroom and outside in the sunshine. You will also be responsible for the upkeep of the clubroom ensuring that it remains a clean and save environment for the children. You should ideally display the following qualities – Positive Attitude, Hard Working, The ability to work in a team and strong customer service skills.

  • Prepare 2 separate programmes for the age ranges 4 – 7 and 8 – 12 years old in the Hotel Fenix.
  • Take part in Welcome Meetings to promote the Kids Club.
  • Liaise with parents.
  • Sell Excursions and promote other aspects of the Balkan Holidays Programme.
  • Complete a detailed Weekly Report.
  • Ensure company paperwork and procedures are followed in relation to incidents, accidents and the signing of children in and out of the Kids Club.
  • Assist with the set up and day to day running of the Hotel Fenix Kids Club.
  • Be available to assist the Resort Staff with their activities.
Candidates must be based in the Sunny Beach Region and have relevant permission to work for a Bulgarian Company. To apply for this position please email or post a covering letter and your CV to:

Vasil Mavrov
Balkan Holidays Partners
7 Dyakon Ignati Street
Sofia, 1000.

vmavrov@balkanholidaysint.com
    

Temporary Operations Admin Assistant, April - Mid September


We are looking for Temporary Operations Admin Assistant with travel industry operations experience. Potential candidates must have excellent communication and customer service skills, be able to work well within a team and should be computer literate. Must be Fluent in English.

Specific duties:
  •     Issue and dispatch all travel documents to customers
  •     Implement stop sales
  •     Full assistance to the Operations Manager on a daily basis
  •     Handling outgoing mail


Key Skills required:

  •     Travel Operations experience
  •     Excellent customer service and communication skills
  •     Self-motivated and able to work under pressure
  •     PC Literate
  •     Highly numerate with an excellent attention to detail
  •     Excellent organisational skills

To apply for this position please email or post a covering letter and your CV to:

Job Applications
Balkan Holidays London
19 Conduit Street,
Sofia House,
London
W1S 2BH

jobs@balkanholidays.co.uk    

 


 

 
     
 
           
Why book with Balkan Holidays   Help   Holiday Information  
Ms. Owen, Pamporovo
Was a brilliant holiday and am so happy my girlfriend learned how to ski.

Ms. York, Dubrovnik
An excellent hotel in a great location.

Ms. Devenny, Golden Sands
Did not know what to expect as we had not been to Bulgaria before. We was really surprised it was a really good holiday, would come back again.

Mr. Philips, Bansko
Ski instructor Deyane Excellent. Please press on comments to him.

Mrs. Walker, Pamporovo
Very pleased with the hotel room, kept very clean by the maid. Excellent ski instruction with Maria & the ski school. Good flights, service & aircraft. Will be back next year same time, hotel & resort.

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