Room 1
age 0-17

Balkan Holidays Careers

At Balkan Holidays, we are always interested in talking to talented individuals who want to make a real difference to the company and enhance the holiday experience of our valued clients.

If you feel that you have the required experience and if you would like us to keep your details on record in case any new opportunities arise please send your CV in English along with a detailed covering letter to jobs@balkanholidays.co.uk.

Graphic Designer - permanent position
Reservations Executive - permanent position

 

Graphic Designer

Balkan Holidays are currently seeking an experienced Graphic Designer to work in our central London Head Office.

Job Role Summary

You’ll provide a consistent level of quality and design according to existing global brand guidelines across all internally produced marketing materials and documents. The role requires a can do and flexible approach as you will be required to work on a diverse range of projects.

You’ll be responsible for all design and artwork of print and display advertising, CRM campaign design, internal company documentation and stationery, customer documentation, infographics, event flyers, agent posters and advertising, tradeshow booths, promotional materials, updating the global photo database, and more.

On a daily basis, you will be working alongside the product team preparing our holiday brochures and occasionally additional departments.

At times, you may also be responsible for print management which involves liaison and negotiating with printers, attending brochure production and meeting potential suppliers to extend the network of our business partners.

Competencies

You’ve got a minimum of 2 years professional experience preferably within the travel industry. The ideal candidate brings a proven ability to collaborate effectively across a global network and has a demonstrated to deliver results within a fast-paced environment to enrich global brand recognition and ultimately contribute to sales. You have excellent desktop publishing skills within the full Adobe Suite including Illustrator, Photoshop and InDesign.

You’re a creative individual that can deliver concepts through to final artwork, who has a true passion for design and branding along with an acute understanding of how to make a brand identity come to life through many different channels. You can design for a range of communication platforms, from offline printing and documentation to web design publishing.

You genuinely care about the details—you’re a star proof-reader and you always ensure spacing, leading, and kerning are aesthetically correct—and you’re willing to go above and beyond to ensure you produce highest quality graphic design possible.

You’re friendly and approachable, with an ambitious attitude and the ability to prioritize your workload whilst maintaining a flexible and proactive approach to your responsibilities, whether you’re working autonomously or as part of a team. Impressive organization and communication skills is in your nature—you’ve got proven experience managing multiple projects at a time, establishing an effective work flow to keep track of upcoming jobs, works in progress, and completed tasks.

Previous experience with brochure production is a distinctive advantage, although not essential. Having a keen interest in travel is a must!

How to Apply

If you feel you have the relevant experience and would like to join a successful tour operator please send your CV, examples of your work (as a pdf or a link to online portfolio) and covering letter giving current salary and notice period to brochure@balkanholidays.co.uk.
Deadline for applications - Wednesday 30th November.
2016 **Strictly no Agency Applications**
Please note that only successful candidates will be contacted.

 

Reservations Executive

Permanent Position. Must be Fluent in English.

Key Accountabilities & Responsibilities
  • Convert enquiries into sales, giving a high level of service, matching products and service to the customer needs .
  • Respond to holiday booking enquiries received from direct customers and travel agents.
  • Provide excellent levels of service and resolve all enquiries at first point of contact where possible.
  • Execute booking & amendment accuracy, ensuring the customer is made aware of any relevant information that may impact their holiday experience.
  • Develop and increase knowledge of products through training, self-development and attending educational as required.
Key Skills required
  •     Travel or Call Centre experience
  •     Excellent customer service and communication skills
  •     Self-motivated and able to work under pressure
  •     Highly sales motivated
  •     Strong customer focus striving to exceed customer expectations
  •     Highly numerate with an excellent attention to detail
  •     Ability to work fully flexible shift patterns, supporting; events, weekends, bank holidays

To apply for this position please email a covering letter and your CV to:

Tsvetina Masters
Reservations Manager
Balkan Holidays London
19 Conduit Street,
Sofia House,
London
W1S 2BH

res@balkanholidays.co.uk

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