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  Adults
(18+ yrs)
Children
(2-17 yrs)
Infants
(0-2 yrs)
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Frequently asked questions
I have a question about:
What is my luggage allowance?
What items of hand luggage are permitted?
What is the infant baggage allowance?
How many suitcases can we take?
Duty Free & Allowances
What time does the Check in Open?
What time does the Check In Close?
What terminal does Balkan Holidays fly from?
Are in-flight meals included?
I am pregnant, up to what date can I travel?
What is the age limit to fly alone?
Are airport transfers included?
How do Flight Only Transfers work?
Do I receive Tickets for late bookings?
I have not received my ticket, what can I do?
What are the API requirements?
I have booked through a travel agent and not BH, who shall I call?
How do I make Tailor Made Enquires or Bookings?
Do we have to get off the plane on double touch flights?
Baby food and baby milk
Can I check-in for my flight online?
Can I take my ski/snowboard boots as hand luggage?
When will I receive my e-tickets?
Can I confirm a booking online using two separate cards?
Can I use my credit/debit card abroad?
I am a returning Balkan Holidays customer. How can I claim my loyalty bonus?
Can I pay for my holiday in instalments?
I am travelling with an infant - what can I take?
I have a dietary requirement - who should I speak to?
Can I pre-book excursions?
How can I add on airport assistance? / Taking my own wheelchair on the flight
Our Holiday Representatives
Lost or Damaged Luggage
Can I take liquids in my hand luggage?
What is the voltage at my destination?
What is the currency at my destination?
Can I pay by credit card for excursions locally?

 
     
 
           
Why book with Balkan Holidays   Help   Holiday Information  
Mrs. O'Donoghue, Sunny Beach
Enjoyable holiday will go again.

Ms. Barton, Borovets
A good first resort for people new to skiing/snowboarding

Mrs. King, Cavtat
Hotel Cavtat was the perfect setting for my holiday which I enjoyed so much. Everything about this holiday was excellent. Thanks Balkan for a great package.

Mrs. Willow, Varna Area
Really lovely weather, very good people, very friendly well mannered and really helpful. Food very good. No regrets

Mrs. Read, Borovets
This was our first ever foreign holiday. Our first time flying and skying. We all loved it.

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