Ms. Warrington, Sozopol
The hotel was beautiful and the staff were helpful
Mr. Gibbs, Borovets
Overall for a family boarding holiday with my three sons we had a great time, despite snow conditions being varied. Our instructor was an excellent coach and guide and related well to the whole group.
Mr. Pete Lines, St. Konstantin
Having had holidays with you in St Konstantin for the last 10 - 12 years and never having had any problems with flights ( except for the odd hour delay, which is understandable ) I was surprised to find that my return flight to Luton had been cancelled completely.
What I would like to do is firstly thank your representative in St Konstantin, Desi, who let me down very gently with the information and then proceeded to work through her lunch break to find me another hotel room for the night and then into the night to keep me informed of progress on the rebooking of the flight.
I would also like to thank the rest of the staff in both Golden Sands and London for procuring for me another ticket for the next day (which I am sure was no easy task at such short notice).
It is employees like these that makes me come back to Balkan Holidays year after year.
Ms. Stewart, Pamporovo
Excellent skiing facilities + set up. Thoroughly enjoyed it
Mrs. Longley, Pomorie
Hotel Flora excellent. Family run hotel and staff very friendly. Should be publicised more.