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WHERE AM I? HOLIDAY INFORMATION BEFORE YOU TRAVEL
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Passports and Visas
 

Every passenger will need a valid 10 year British passport, with at least 3 month (travelling to Bulgaria, Slovenia, Romania) or 6 month (to Croatia and Montenegro) validity from the day of return , visa or entry permit to enable them to travel. It is a customers responsibility to be in possession of a full 10 year valid passport and necessary visas. Balkan Holidays or your airline, may refuse you travel if you do not have the correct documents.

Please contact the embassy of your destination country for the latest and most up-to-date information.

PASSPORTS

When booking and before you travel ensure that:   

  • The name(s) and initials on your passport match the name(s) and initials that you gave us at the time of booking, which we will print onto your tickets. If the passport and ticket does not match, you may not be able to travel and your insurance policy may be invalid.
  • You have more than 3 month (travelling to Bulgaria, Slovenia, Romania) or 6 month (to Croatia and Montenegro) validity remaining on your passport after the your return date to the UK.
  • Your passport or travel document is not damaged or has been tampered with, either of these could result in you being unable to travel. Please contract the Passport Adviceline on 0870 521 0410 or visit the Passport Service Website, for further information or advice.

You should take your holiday confirmation invoice with you in case the reason for your visit is requested at the airport on arrival.

Information in this section is valid for British citizens only.


IMMIGRATION CARDS

If you are travelling to Bulgaria, you will need to complete an immigration card upon arrival giving details of your stay and your place of residence whilst in Bulgaria. You will receive the card on arrival.

  • If you book accommodation with us or have arranged your own accommodation at a hotel, your hotelier should stamp your immigration card and submit it to the local police station on your behalf.
  • If you book a flight only to Bulgaria and you are staying in private accommodation, eg. with friends and family you are required to submit the immigration card to the local police station yourself upon your arrival. Failure to do so may result in a fine.

IF YOU ARE NOT A BRITISH CITIZEN!

Clients with 'British Subject' passports should contact the Embassy of their destination country for information on travelling to their chosen country.

A non-British citizen, are citizens of British Dependent Territories, those who hold their citizenship by virtue of connection with Gibraltar, British subjects who have a right to live in the United Kingdom, and EC and other nationals.

If you are non-British citizen, please consult the Embassy of your destination country and the Home Office Immigration Department, to check whether a visa is required. You may require special documentation, either for your destination country or for your return to the UK.

Holders of 'British Citizen' passports can travel freely to all our destinations.

APPLYING FOR A PASSPORT

For first-time British passport applications, you’ll need documentation to prove that you are a British Citizen. These documents will need to be originals, not photocopies. Originals may also be required if you are replacing a lost or stolen passport. For further details, call the Passport Adviceline on 08705 210 410 or visit the Passport Service website.

RENEWING YOUR PASSPORTS

If you need to apply for a new or replacement passport, ensure that you to leave plenty of time for the passport office to process your application. You don’t have to wait until your current passport expires to renew it. There are often delays throughout the year, especially in the run up to and during busy holiday period.

PASSPORTS FOR CHILDREN

Since the 5th October 1998, children including new-born babies, are required to travel on their own passport. Bulgaria, will refuse entry to any child or infant without their own passport. Children aged 16 and over must also hold their own individual passports. For further information please contact the UK passport office on 08705 210 410.

IF I LOSE MY PASSPORT, WHAT YOU SHOULD DO!

If you are in the UK, you should immediately report the loss or theft of your passport to the police and to the UK Passport Service (UKPS). You will need to complete and sign a lost/stolen declaration form. This can be obtained from either, the Passport adviceline on 0870 521 0410, the UKPS website on the Passport Service website, your local passport office or police station or selected Post Office branches offering the passport application Check & Send service.

If you are abroad, report the loss or theft of your passport immediately to the local police, the British Foreign and Commonwealth Office (FCO) Consulate, Embassy or High Commission. You can find all the details of your local FCO by calling 0845 850 2829 before you go on holiday. For further information visit the Foreign & Commonwealth Office website.

 

Make sure you read the following Checklist!

Holiday Information Topics
Before You Travel
Our Flights And Flying With Us
At The Airport
Luggage
Travelling With Children
Whilst You Are On Holiday
What's Included And Not Included
Health Concerns
Accommodation
Amending Or Cancelling Your Holiday
Disabled Customers
On Your Return

 

 
     
 
           
Why book with Balkan Holidays   Help   Holiday Information  
Mr. Pete Lines, St. Konstantin
Having had holidays with you in St Konstantin for the last 10 - 12 years and never having had any problems with flights ( except for the odd hour delay, which is understandable ) I was surprised to find that my return flight to Luton had been cancelled completely. What I would like to do is firstly thank your representative in St Konstantin, Desi, who let me down very gently with the information and then proceeded to work through her lunch break to find me another hotel room for the night and then into the night to keep me informed of progress on the rebooking of the flight. I would also like to thank the rest of the staff in both Golden Sands and London for procuring for me another ticket for the next day (which I am sure was no easy task at such short notice). It is employees like these that makes me come back to Balkan Holidays year after year.

Mr. Kenserla
Good Holiday

Mr. Harmer
I would like to commend one of your booking staff TINA, she was most helpful and guided me through the various discounts that I was entitled from my last holiday with Balkan.Keep up the good work and I am sure Balkan will receive more Travel Awards.

Mrs. Keane, Sunny Beach
First time in Bulgaria but will definitely go again.

Mr. Duggan, Sunny Beach
Royal Dreams in Sunny Beach, was excellent resort for families.

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