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WHERE AM I? HOLIDAY INFORMATION WHAT'S INCLUDED AND NOT INCLUDED
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What's not included in the price?
 

The following is not included in the holiday price:

  • Transportation between your home and the UK airports, porterage to and from check-in desks at the airports and the holiday hotels.
  • The cost of personal items such as laundry, drinks and telephone calls.
  • Costs of visas where required.
  • Holiday insurance.
  • In-flight meals on most of our flights.
  • Use of the air-conditioning in certain hotels.
  • Use of sunbeds, umbrellas and other facilities in the hotel, around the swimming pools and on the beach unless otherwise specified.
  • Use of safety deposit boxes in hotels unless otherwise specified.
  • The use of a cot if required.
  • Use of local resort's transport unless otherwise specified.
  • Direct bookings are subject to a handling fee of 2% on all major Credit Cards and 2.5% when using American Express.
  • Charges made for collection of tickets at your departure airport.
  • Credit card handling fee.
  • Supplements resulting from current unknown taxes and costs, if applicable at the time of your booking.
  • Reimbursement to apartment owners and hoteliers for any damage to their property.
  • The visit of a Balkan Holidays Representative in Web Only hotels. Accommodation Only clients may also not receive a visit.

The following facilities will usually incur a local charge unless otherwise stated in the hotel descriptions:

  • Babysitting
  • Swimming pools and water-slides
  • Sunbeds and parasols
  • Table tennis
  • Pool tables
  • Health centres
  • Safety deposit boxes
  • Entry to discos/night clubs
  • Gym
  • Sauna

In addition, there is usually a small charge to pay for all public toilets, even those located in hotels. Some hotels offer beach / pool towels against a refundable deposit.

Holiday Information Topics
Before You Travel
Our Flights And Flying With Us
At The Airport
Luggage
Travelling With Children
Whilst You Are On Holiday
What's Included And Not Included
Health Concerns
Accommodation
Amending Or Cancelling Your Holiday
Disabled Customers
On Your Return

 

 
     
 
           
Why book with Balkan Holidays   Help   Holiday Information  
Mr. Harrison, Pamporovo
The staff in our hotel were brilliant. Looked after us all week!! Special mention to Nicolei and Joanna + ski instructor Maria

Mr. Sonerson, Golden Sands
This was excellent value for money. Hotel and staff were brilliant.

Ms. Shandy, Kranjska Gora
Grand Hotel Prisank We had a lovely time

Mr. Cook, Bansko
Vladimir the ski instructor was excellent/The hotel facilities were excellent

Mr. Digby, St. Konstantin
Bulgarian people so lovely and helpful, a pleasure to be in their company.

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