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WHERE AM I? HOLIDAY INFORMATION WHAT'S INCLUDED AND NOT INCLUDED
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What's not included in the price?
 

The following is not included in the holiday price:

  • Transportation between your home and the UK airports, porterage to and from check-in desks at the airports and the holiday hotels.
  • The cost of personal items such as laundry, drinks and telephone calls.
  • Costs of visas where required.
  • Holiday insurance.
  • In-flight meals on most of our flights.
  • Use of the air-conditioning in certain hotels.
  • Use of sunbeds, umbrellas and other facilities in the hotel, around the swimming pools and on the beach unless otherwise specified.
  • Use of safety deposit boxes in hotels unless otherwise specified.
  • The use of a cot if required.
  • Use of local resort's transport unless otherwise specified.
  • Direct bookings are subject to a handling fee of 2% on all major Credit Cards and 2.5% when using American Express.
  • Charges made for collection of tickets at your departure airport.
  • Credit card handling fee.
  • Supplements resulting from current unknown taxes and costs, if applicable at the time of your booking.
  • Reimbursement to apartment owners and hoteliers for any damage to their property.
  • The visit of a Balkan Holidays Representative in Web Only hotels. Accommodation Only clients may also not receive a visit.

The following facilities will usually incur a local charge unless otherwise stated in the hotel descriptions:

  • Babysitting
  • Swimming pools and water-slides
  • Sunbeds and parasols
  • Table tennis
  • Pool tables
  • Health centres
  • Safety deposit boxes
  • Entry to discos/night clubs
  • Gym
  • Sauna

In addition, there is usually a small charge to pay for all public toilets, even those located in hotels. Some hotels offer beach / pool towels against a refundable deposit.

Holiday Information Topics
Before You Travel
Our Flights And Flying With Us
At The Airport
Luggage
Travelling With Children
Whilst You Are On Holiday
What's Included And Not Included
Health Concerns
Accommodation
Amending Or Cancelling Your Holiday
Disabled Customers
On Your Return

 

 
     
 
           
Why book with Balkan Holidays   Help   Holiday Information  
Mr. Johnston, Golden Sands
Just a short note to say a huge "THANK YOU “ to all at Balkan Holidays. We had the most wonderful holiday in Golden Sands in one of the best hotels we have ever stayed in....and we have stayed in hundreds! Excellent facilities, staff and restaurant....we plan to return sometime! Thank you for your excellent organisation! Best wishes

Mrs. Williams, Pamporovo
The snowboard instructor was brilliant! Much better than the ones in England. Helped us master turns.

Mr. Dennison, Pomorie
The best holiday since my last one. It was like a sunny dream that didn't want to end. Bulgaria has stolen my heart, Molya.

Mr. CONBOY, Nessebar
I have traveled Europe for 60 years and USA and lived in Ethiopia. This holiday was the best value in many years.

Mrs. Hawthorne, Sunny Beach
The hotel was superbly kept, very clean especially our room (625), the food was excellent with a wide choice of dishes, the staff were friendly and helpful. we will recommend your company and this hotel to our friends and will certainly consider using you again. The flights also were on schedule and smooth. We took one excursion to the blue mountains which was excellent value for money, a memorable day and with a really jolly and helpful tour guide. the resort rep was also informative, helpful and knowledgeable. Thank you for a great holiday.

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