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WHERE AM I?	HOLIDAY INFORMATION OUR FLIGHTS AND FLYING WITH US

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Our flights

Balkan Holidays now offer flights from 25 UK airports

We operate flights from Aberdeen, Belfast, Birmingham, Blackpool, Bournemouth, Bristol, Cardiff, City of Derry, Doncaster/Sheffield, Durham Tees Valley, East Midlands, Edinburgh, Exeter, Gatwick, Glasgow, Heathrow, Humberside, Inverness, Leeds/Bradford, Liverpool, Manchester, Newcastle, Norwich, Southampton and Stansted.

Our charter programme will be operated by Balkan Holidays Air. Our scheduled flights are with Croatia Airlines, Flybe, Bulgaria Air, Adria Airways, Montenegro Airlines and others. Aircrafts used will be Boeing 737, Airbus 319 and 320. Airline details will be provided on passenger itineraries issued at time of ticket dispatch (flight routing confirmed at time of check-in).

Flight times are compiled many months in advance and are subject to alteration. Specific arrangements will be sent with your tickets. Check these carefully and contact us at once with any queries.

Flight routing is confirmed at the time of check-in. Please note all timings are subject to change. We reserve the right to change flight supplements from time to time. Supplements can go up or down.

Holiday Information Topics

Before You Travel
	Foreign & Commonwealth Office Ticket On Departure Passports and Visas UK Airport Parking UK Airport Hotels Paying Your Holiday Balance Your Tickets

Our Flights And Flying With Us
	Comprehensive Flight Offering Pre-book your aircraft seating Emergency Exit Seats Extra Legroom Seats Flight delays and compensation Montreal Convention In-flight meals Our flights UK Airport Lounges

At The Airport
	Check-in Times Ticket On Departure Wheelchair Assistance

Luggage
	Excess Baggage Ski Equipment Carriage and Storage Pushchairs and Buggies Delayed Luggage Lost Luggage Damaged Luggage Missing Items Forgotten Items Sports Equipment Luggage Allowance

Travelling With Children
	Child Ages Infants Free Child Places Larger Families Single Parent Savings Children in accommodation Supplements Children travelling alone Passports for children Infants and Children's Safety

Whilst You Are On Holiday
	Balkan Holidays Representative's Dress Code Accommodation Safety Swimming Pool & Beach Safety Excursions Personal Safety Driving Whilst Abroad Duty Free Construction Work Early and Late Season Holidays Health Concerns Acceptable Behaviour

What's Included And Not Included
	What's included in the package holiday price? What's not included in the package holiday price?

Health Concerns
	Essential Items To Take With You! Holidays In The Sun Vaccinations Drinking Whilst On Holiday Deep Vein Thrombosis Allergies Travelling While Pregnant

Accommodation
	Exclusive For Balkan Holidays Customers from the UK Twin/three rooms Interconnecting rooms Extra's To Pay Seaside and Seaview rooms Upgrades Apartment Facilities Bathrooms Lifts Dress Code Balkan Holidays Ratings Special Requests Official Ratings Important Note Allocation On Arrival Hotel Meals Check-in / Check-out

Amending Or Cancelling Your Holiday
	Amending your holiday Cancelling your holiday

Disabled Customers
	Disabled Customers

On Your Return
	Providing Feedback Complaints

Why book with Balkan Holidays

Help

Holiday Information

Mr. Fraser, Sunny Beach
We have just come back from a great holiday at the Laguna Park in sunny beach and was wondering if it would be possible for you to give me an e-mail address for the hotel as i would like to get in touch with the manager and thank him and also Ivan from the entertainments team, I would really appreciate your help in this matter

Mr. Payne, Nessebar
The food and beverage restaurants and bar quality was always the highest standard and it was en enjoyable experience to visit them. We were also very pleased with the variety offered. The staffs in all areas were caring and professional in their approach to all that they were asked to do and genuine in their approach and interaction with all guests. The hotel and grounds were remarkably clean and hygienic with cleaning seemingly to be a very high priority. The entertainment team were so energetic, fun and throughly nice people who all were so professional. We did have a great holiday and I am certain that we will be back.

Ms. Garner, Pamporovo
The staff at Malina village were excellent, especially with my daughter

Mr. Brown, Pamporovo
A good value ski holiday offering a very satisfactory level of service

Mr. Morley
I have just come back from Sunny Beach, "Fantastic", weather good, hotel good, food good. No problems at all.

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