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age 0-17

Providing Feedback

On your return flight, you will have the opportunity to fill out a Customer Satisfaction Questionnaire. We encourage as many customers to fill these out as possible.

These questionnaires help us to understand:

• What we do well, so we can keep doing it.
• Areas where we can improve.

If you would like to send us any further comments and feedback, you can do this by:

Post:
Balkan Holidays Ltd
Sofia House
19 Conduit Street
W1S 2BH
London, UK

Email:
cs@balkanholidays.co.uk

Disputes about your holiday that we cannot settle can be referred to arbitration under a special scheme administered by the Chartered Institute of Arbitrators. For full details please refer to our terms and conditions.

 

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Why book with us

Balkan Holidays has 50 years of experience in providing great value summer and winter holidays
and since 1966 we have sold 3 million holidays.

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