Holiday Information: Delayed Luggage - UK tour operator offering Beach, Skiing, Lakes and Mountains holidays in Bulgaria Croatia Slovenia Montenegro Romania

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Featured Holidays	by Activity	by Type

Beach Holidays	Cruises & Coach Tours	All Inclusive
Lakes & Mountains	Spa & Wellness	Package Holidays
City Breaks	Golfing Breaks	Self-catering
Short Breaks	Activity Holidays	Budget Holidays
	Wedding	Luxury Holidays
		Young & Lively
		Spice of Life
		Family Holidays
		Single Holidays
		Group Holidays
		Tailor-made Holidays

Featured Holidays	by Activity	by Type

Ski & Snowboard holidays	Learn to ski/board	Winter 2013/14
Weekend getaways	Spa & Wellness	All Inclusive & Full Board
City Breaks	Weddings	Package Holidays
		Self Catering
		Group holidays



All Hotels	Spa & Wellness
Ski & Snowboard	Budget
City	Young & Lively
Self Catering	Golf
Luxury

Flights	by departure airports

All Flights	Aberdeen	Belfast
Summer Flights	Birmingham	Bristol
Winter Flights	Bristol	Cardiff
	Doncaster/Sheffield	East Midlands
	Edinburgh	Exeter
	Glasgow	Humberside
	Leeds/Bradford	London Gatwick
	London Heathrow	London Luton
	London Stansted	Manchester
	Newcastle	Norwich

Flight Extras	Holiday Extras

On-Board Catering	Travel Insurance
Extra Luggage Allowance	UK Airport Lounges
Pre Book Your Seats	Car Hire
Carriage and Storage for Sports Equipment	UK Airport Parking
Extra Legroom Seats	UK Airport Hotels



All Destinations
Bulgaria
Croatia
Slovenia
Montenegro
Romania


WHERE AM I?	HOLIDAY INFORMATION LUGGAGE

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Delayed Luggage

In the unfortunate case that your luggage is delayed:

Do not leave the airport until you have informed the handling agent and have completed a Property Irregularity Report (PIR).

Keep you PIR safe, with your tickets, baggage receipts and any other relevant travel documents.

Once we have located your baggage, we will inform you straight away and ensure it is sent to the address you have written on the PIR.

If you luggage is delayed on your outbound journey please ensure you keep receipt for any emergency purchases you make, so that you can forward them to your travel insurer on your return

Claims for delayed luggage must be made within 21 days.

Holiday Information Topics

Before You Travel
	Ticket On Departure Passports and Visas Foreign & Commonwealth Office UK Airport Parking UK Airport Hotels Paying Your Holiday Balance Your Tickets

Our Flights And Flying With Us
	Summer 2012 Agent Concessions Montreal Convention Winter Agent Concessions Summer 2011 Agent Concessions Comprehensive Flight Offering Pre-book your aircraft seating Emergency Exit Seats Flight delays and compensation Extra Legroom Seats In-flight meals UK Airport Lounges Our flights

At The Airport
	Check-in Times Ticket On Departure Wheelchair Assistance

Luggage
	Excess Baggage Ski Equipment Carriage and Storage Pushchairs and Buggies Delayed Luggage Lost Luggage Damaged Luggage Missing Items Forgotten Items Sports Equipment Luggage Allowance

Travelling With Children
	Child Ages Infants Free Child Places Larger Families Single Parent Savings Children in accommodation Supplements Children travelling alone Passports for children Infants and Children's Safety

Whilst You Are On Holiday
	Balkan Holidays Representative's Dress Code Accommodation Safety Swimming Pool & Beach Safety Excursions Personal Safety Driving Whilst Abroad Construction Work Early and Late Season Holidays Duty Free Health Concerns Acceptable Behaviour

What's Included And Not Included
	What's included in the package holiday price? What's not included in the price?

Health Concerns
	Essential Items To Take With You! Holidays In The Sun Vaccinations Drinking Whilst On Holiday Deep Vein Thrombosis Allergies Travelling While Pregnant

Accommodation
	Exclusive For Balkan Holidays Customers from the UK Twin/three rooms Interconnecting rooms Extra's To Pay Seaside and Seaview rooms Upgrades Apartment Facilities Bathrooms Lifts Dress Code Balkan Holidays Ratings Special Requests Official Ratings Important Note Allocation On Arrival Hotel Meals Check-in / Check-out

Amending Or Cancelling Your Holiday
	Amending your holiday Cancelling your holiday

Disabled Customers
	Disabled Customers

On Your Return
	Complaints Providing Feedback

Why book with Balkan Holidays

Help

Holiday Information

Ms. Bigby, Albena
Top holiday

Mrs. Storey, Albena
I would like to bring to your attention the fact of how impressed I have been with the excellent service I received whilst on holiday by one of your Balkan Reps. My daughter Jasmine was taken ill and Balkan Rep Tatyana Demerdjieva stepped in and gave us help advice and assistance over and above the call of duty.Tatyana made us feel secure in the knowledge that she was available even on days off if we needed her assistance, even during the night if we needed her. She is the best holiday Representative that we have ever met in all the holidays we have had. Thanks Tanya, thanks Balkan.

Mrs. Hayes, St. Konstantin
Had a thoroughly fantastic holiday. Enjoyed very much by all

Mrs. Williams, Sunny Beach
Excellent holiday, found Bulgarian people very welcoming and helpful + helped to make our holiday a good experience.

Mrs. Angus, Elenite
A very clean and beautiful place.

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