We welcome any feedback our customers may have about our holidays!
All our customers have the opportunity to fill out a Customer Satisfaction Questionnaire. These questionnaires are then analysed, to help us understand:
what we do well, so we can keep doing it!
areas where we can improve.
Please, spend some time reading some of the comments we have received!
Lovely holiday, enjoyed every minute. Great for all ages-Great scenery, friendly people- Highly recommend it
Ms. Stokes
Hotel Cavtat was the perfect setting for my holiday which I enjoyed so much. Everything about this holiday was excellent. Thanks Balkan for a great package.
Mrs. King
Very peaceful resort. Hotel and resort very clean and quiet (excellent)
Mr. Miller
The holiday location was fantastic. The hotel was excellent. Top service. You could not want a better time
Ms. Bristol
An excellent location. We felt the hotel description in the brochure undersold itself. Monarch airlines leg space was appreciated. A brilliant holiday!
Mrs. Hayes
Croatia is a wonderful holiday destination. This is our 10th visit and we are already booked again for September with Balkan Holidays UK Very good holiday. Perfect!
Mrs. Paterson
Overall we had an excellent-relaxing hotel stay in Croatia. Hotel Croatia was superb
Mr. Basildon
Mr. Giles, Nessebar
Lovely and relaxing atmosphere.
Mrs. Willis, Sunny Beach
Every member of staff was polite friendly and very helpful. Will recommend to others.
Ms. Bellamy, Golden Sands
Thank you for a truly wonderful holiday!
Ms. Victoria, Nessebar
The overall holiday was great.
Mr. Jones
This was my first holiday and I felt Balkan Holidays have made it a very enjoyable and memorable holiday for me which I will always remember.
