We welcome any feedback our customers may have about our holidays!
All our customers have the opportunity to fill out a Customer Satisfaction Questionnaire. These questionnaires are then analysed, to help us understand:
what we do well, so we can keep doing it!
areas where we can improve.
Please, spend some time reading some of the comments we have received!
For Nikolay, Thank you very much for all your help, it's much appreciated. Thank you for being our rep, you've made our stay an enjoyable one. We've had a great week.
Ms. Barker
Ms. Lupton, St. Konstantin
St Konstantin is a very tasteful resort with a perfect location.
Mr. Forester, Pomorie
Would love to go back for sun, sea and dining.
Mrs. Cook, Varna Area
Good hotel, excellent location. Good staff
Ms. Maura, Nessebar
Excellent value for money. Will definitely return to Balkans and will recommend holiday to friends/family
Mr. Lorkin, Sunny Beach
I would just like to say what a great time we had on holiday at the Hotel Pomorie. This was our first holiday since my husband has been reliant on a wheelchair and the hotal was great, clean, helpfull, great staff, great food and great people. The airport was very good as soon as we got there they was very helpfull. It was a great place to go, would go again next year. Once again thank you!
