We welcome any feedback our customers may have about our holidays!
All our customers have the opportunity to fill out a Customer Satisfaction Questionnaire. These questionnaires are then analysed, to help us understand:
what we do well, so we can keep doing it!
areas where we can improve.
Please, spend some time reading some of the comments we have received!
Would love to go back for sun, sea and dining.
Mr. Forester
Truly excellent. Difficult to find fault at all. Hotel was superb, food & drinks top class. Weather glorious Ms. Kizova was extremely nice and helpful.
Mrs. Brany
The best holiday since my last one. It was like a sunny dream that didn't want to end. Bulgaria has stolen my heart, Molya.
Mr. Dennison
Once again enjoyed our holiday to Bulgaria
Mrs. McNeily
The rep in hotel was 1st class. Well done
Ms. Angelo
Would love to go back again for sun, sea and dining and wining
Mr. Beattie
I found the holiday to be a great experience. I would like to return to Bulgaria again in the future
Mr. Whitley
Excellent, value, good all round holiday
Ms. Stewart
Enjoyed holiday very much, second consecutive year we have visited Bulgaria
Mrs. Daniels
An excellent holiday, enjoyed by the whole family. It was over far too quickly
Mrs. Rodriguez
Mr. Turner, Sunny Beach
Very impressed with the friendly and helpful staff and people in the resort, all in all a very enjoyable holiday and will return.
Mrs. Harmoon, Elenite
Very good
Mrs. Hawthorne, Sunny Beach
The hotel was superbly kept, very clean especially our room (625), the food was excellent with a wide choice of dishes, the staff were friendly and helpful. we will recommend your company and this hotel to our friends and will certainly consider using you again. The flights also were on schedule and smooth. We took one excursion to the blue mountains which was excellent value for money, a memorable day and with a really jolly and helpful tour guide. the resort rep was also informative, helpful and knowledgeable. Thank you for a great holiday.
Mrs. Ender, Nessebar
Can't wait to return to Bulgaria, very friendly people who cater for all age groups.
Ms. Stewart, Pomorie
Excellent, value, good all round holiday
