Room 1
age 0-17

Our Customer Reviews

We welcome any feedback our customers may have about our holidays!

All our customers have the opportunity to fill out a Customer Satisfaction Questionnaire. These questionnaires are then analysed, to help us understand:

  • what we do well, so we can keep doing it!
  • areas where we can improve.

Please, spend some time reading some of the comments we have received!

See Reviews for:

  • "Would love to go back for sun, sea and dining."
    Mr. Forester
  • "Truly excellent. Difficult to find fault at all. Hotel was superb, food & drinks top class. Weather glorious Ms. Kizova was extremely nice and helpful."
    Mrs. Brany
  • "The best holiday since my last one. It was like a sunny dream that didn't want to end. Bulgaria has stolen my heart, Molya."
    Mr. Dennison
  • "Once again enjoyed our holiday to Bulgaria"
    Mrs. McNeily
  • "The rep in hotel was 1st class. Well done"
    Ms. Angelo
  • "Would love to go back again for sun, sea and dining and wining"
    Mr. Beattie
  • "I found the holiday to be a great experience. I would like to return to Bulgaria again in the future"
    Mr. Whitley
  • "Excellent, value, good all round holiday"
    Ms. Stewart
  • "Enjoyed holiday very much, second consecutive year we have visited Bulgaria"
    Mrs. Daniels
  • "An excellent holiday, enjoyed by the whole family. It was over far too quickly"
    Mrs. Rodriguez
  • "Ski instructors superb. Mountain rescue excellent. Balkan rep excellent + professional. Coming back next year (in a group of 15). "
    Mr. Wareham
  • "Hotel Flora excellent. Family run hotel and staff very friendly. Should be publicised more. "
    Mrs. Longley
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