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NEW from Winter 2011
Starting in December 2011, Balkan Holidays are launching a new range of food and drink that you can purchase on board our charter flights to Bulgaria. This means that you will no longer see in-flight meals available to pre-order when you're booking your Bulgaria short haul holiday. From December 2011, simply order from our cabin crew a choice of hot and cold drinks as well as light or more substantial snacks.
Mr. Abbot, Kranjska Gora
Very enjoyable, good value for money.
Mrs. Rodriguez, Pomorie
An excellent holiday, enjoyed by the whole family. It was over far too quickly
Mrs. Morgan, Borovets
The Samokov ski instructor tough our kids to ski and was excellent - a credit to the team. The Balkan Rep was also very helpful and made the holiday very easy.
Mr. Roy Thomson
My name is Roy Thomson and me and my family recently went skiing through Balkan Holidays to Pamporovo in Bulgaria and stayed at the Snezhanka Hotel. We went from the 19th December untill 26th December 2010.
The reason for my letter is to tell you that you have a fantastic member of staff in Maria who was our rep. She was polite friendly and professional and unlike many reps I have come across on my travels never made false promises, always did what she said she was going to do and provided excellent local knowledge of the area and the people.
She really helped make our Holiday special and gave a very favourable impression of your company. Having worked in a customer service/sales enviroment myself for 20 years I know it is important that posative feedback should be given when someone such as Maria does an excellent Job. She really is a credit too you and I would have no problem in recommending your company on the basis of the service she provided. I hope you will pass on my comments to her as I feel she made a tremendous effort to make our stay so enjoyable.
Well done Maria and a big thank you from Roy, Anne, Tom and George
Ms. Warrington, Sozopol
The hotel was beautiful and the staff were helpful